4th September 2020
We are now open and shipping orders.
At this stage, only the paid shipping option has been enabled.
We will continue to review the free to school delivery option - this free service often relies on a member of our staff visiting each school, and at this time we do not feel this is appropriate.
Social distancing is in effect and we are operating on a reduced staff - this may affect the time it takes us to respond to enquiries you may have, please accept our apologies, we will get to you as soon as we can.
PLEASE DO NOT CONTACT US FOR DELIVERY UPDATES, WE ARE WORKING AS HARD AS POSSIBLE TO SHIP ORDERS AS QUICKLY AS WE CAN - SCHOOLS ARE AWARE THAT SOME CHILDREN MAY NOT HAVE ALL UNIFORM AT THE START OF TERM HOWEVER WE WILL DO EVERYTHING IN OUR POWER TO TRY AND AVOID THAT.
We will not tolerate abuse of any kind, whether it be by telephone or email. Customers directing written or verbal abuse at our staff will have their order cancelled immediately.
Thanks for your patience
The School Threads Team
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